2. Eligibility

• Users must be legally registered business entities or authorized representatives of such entities.

• Participants must be at least 18 years old and capable of forming legally binding contracts.

3. Account Registration and Management

• All users must provide accurate, up-to-date, and verifiable business information during registration.

• Manosa reserves the right to verify business credentials and may suspend accounts pending verification.

• Users are responsible for maintaining the confidentiality of their login credentials.

4. Product Listings

Sellers must ensure that all listings:

• Are accurate, truthful, and complete.

• Include clear descriptions, pricing, minimum order quantities, and shipping details.

• Comply with applicable laws, regulations, and Manosa's Prohibited Items Policy.

Prohibited listings :

• Counterfeit goods

• Restricted chemicals or hazardous materials

• Illegal or unlicensed products

• Products infringing on intellectual property.

5. Order Management and Fulfillment

Sellers are required to:

• Confirm and fulfill orders within agreed timelines.

• Maintain updated inventory to avoid order cancellations due to stockouts.

• Provide accurate shipment tracking information.

Buyers are required to:

• Place orders in good faith.

• Make timely payments as agreed in the transaction terms.

• Coordinate with sellers regarding delivery schedules, customs, and logistics when applicable.

6. Payments and Transactions

• All transactions must be processed through Manosa’s secure payment gateway for secure payment & avoid scam.

• Manosa may offer escrow or milestone payment options for large or complex transactions.

• Transaction fees, if applicable, will be transparently disclosed prior to checkout.